Error: “Failed to test memory, installation canceled” during Safecode Defencecure pre-OS Recovery Console setup.

Problem
You start the Safecode Defencecure setup in Windows. Setup prompts you to restart the computer to complete the setup after copying the program file. You restart the computer, and Safecode Defencecure starts the pre-OS Recovery Console installation. During the installation, you see the error message ” Failed to test memory, installation canceled.”

Solution
For unknown reasons, the Safecode Defencecure setup failed to access the PC’s extended memory. As a result, the setup cannot complete the pre-OS Recovery Console setup.
Press any key to restart the computer and skip the setup—windows will startup.

After you boot back in Windows, please send the Safecode Defencecure setup log files to [email protected] for technical assistance.

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